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Downtime

Service Failure due to provider issue

Oct 20, 2025 at 7:14am UTC
Affected services
Web Dashboard (app.tryalign.ai)
API (api.impaction.ai)

Resolved
Oct 20, 2025 at 10:56am UTC

We have confirmed that all issues have been fully resolved. All services are now back to normal operation.

Updated
Oct 20, 2025 at 9:23am UTC

The web outage has been resolved. We are continuing to monitor the data pipeline service.

Updated
Oct 20, 2025 at 7:49am UTC

We’re aware of an issue affecting Vercel services, which has caused downtime on our web pages. Our team is monitoring the situation and will provide updates as soon as more information becomes available.

Updated
Oct 20, 2025 at 7:37am UTC

We have identified the root cause of the issue. The incident is due to an ongoing outage in the AWS (us-east-1 region), which our main infrastructure relies on.

Created
Oct 20, 2025 at 7:14am UTC

We’re having some trouble with data pipeline. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.