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Downtime

Web and Ingestion API are not working

Aug 02 at 04:29pm KST
Affected services
Align AI Web
Align AI API

Resolved
Aug 02 at 06:02pm KST

Data ingestion has been restored. We are closely monitoring the system to ensure stability and performance.

Updated
Aug 02 at 05:48pm KST

We are deploying a backend hotfix to resolve the data ingestion outage.

Updated
Aug 02 at 05:31pm KST

We have identified that the data ingestion outage is still ongoing and are actively working on a solution.

Updated
Aug 02 at 04:47pm KST

Web/Dashboard outage has been restored.

Created
Aug 02 at 04:29pm KST

At 16:29 KST, we detected an issue affecting our platform. The initial investigation suggests a potential problem related to the deployment of a new feature (Project Member). Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.