Incidents reported on status page for Coxwave Align https://status.tryalign.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/281991a8e0ce021cebb47aa81f7df0d2.png https://status.tryalign.ai/ en https://status.tryalign.ai/incident/780631 Fri, 05 Dec 2025 09:13:00 -0000 https://status.tryalign.ai/incident/780631#90945653560920fc7862da53e14f9abcc6697d569a94e945fc29cf073cb69d10 Issue has been resolved by the provider. We are monitoring the situation to ensure stability. https://status.tryalign.ai/incident/780631 Fri, 05 Dec 2025 08:50:00 -0000 https://status.tryalign.ai/incident/780631#7531d4dbe73913fb2ac7420e98be86343ff4268907a49e35334e7f1fffc9117a We’re currently experiencing login and access issues due to an outage with our authentication provider, Clerk. We’re monitoring the situation and will share updates as soon as it’s resolved. https://status.tryalign.ai/incident/746904 Mon, 20 Oct 2025 10:56:00 -0000 https://status.tryalign.ai/incident/746904#80b97a99306b17b2593428a20a92a2f92ff5b8ffe4a9429032a9dd82bd5c1f18 We have confirmed that all issues have been fully resolved. All services are now back to normal operation. https://status.tryalign.ai/incident/746904 Mon, 20 Oct 2025 10:56:00 -0000 https://status.tryalign.ai/incident/746904#80b97a99306b17b2593428a20a92a2f92ff5b8ffe4a9429032a9dd82bd5c1f18 We have confirmed that all issues have been fully resolved. All services are now back to normal operation. https://status.tryalign.ai/incident/746904 Mon, 20 Oct 2025 09:23:00 -0000 https://status.tryalign.ai/incident/746904#2694e35e95c50d2debb99ba6d4fa2c64af241f5a886790082687673ba66393df The web outage has been resolved. We are continuing to monitor the data pipeline service. https://status.tryalign.ai/incident/746904 Mon, 20 Oct 2025 09:23:00 -0000 https://status.tryalign.ai/incident/746904#2694e35e95c50d2debb99ba6d4fa2c64af241f5a886790082687673ba66393df The web outage has been resolved. We are continuing to monitor the data pipeline service. https://status.tryalign.ai/incident/746904 Mon, 20 Oct 2025 07:49:00 -0000 https://status.tryalign.ai/incident/746904#6dc358be6c87a0c8c9c51762b34719fe601b58e33409ba0e2a21da984073a299 We’re aware of an issue affecting Vercel services, which has caused downtime on our web pages. Our team is monitoring the situation and will provide updates as soon as more information becomes available. https://status.tryalign.ai/incident/746904 Mon, 20 Oct 2025 07:49:00 -0000 https://status.tryalign.ai/incident/746904#6dc358be6c87a0c8c9c51762b34719fe601b58e33409ba0e2a21da984073a299 We’re aware of an issue affecting Vercel services, which has caused downtime on our web pages. Our team is monitoring the situation and will provide updates as soon as more information becomes available. https://status.tryalign.ai/incident/746904 Mon, 20 Oct 2025 07:37:00 -0000 https://status.tryalign.ai/incident/746904#313a12bc4728685c22da993b0adeb55a9dd379df5da42f411ec2d09f85cf1b1d We have identified the root cause of the issue. The incident is due to an ongoing outage in the AWS (us-east-1 region), which our main infrastructure relies on. https://status.tryalign.ai/incident/746904 Mon, 20 Oct 2025 07:14:00 -0000 https://status.tryalign.ai/incident/746904#632451c4ce11754e3933ed03c5e82fc0e39987d5fbe97ac9eb68d1cc63cc12a7 We’re having some trouble with data pipeline. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.tryalign.ai/incident/746858 Tue, 30 Sep 2025 10:16:00 -0000 https://status.tryalign.ai/incident/746858#44226c44fe6331e16ffa184ba9b41e8a1e7938a2bfc5b8f4403bb86fb0269b44 Web/API outage has been restored. https://status.tryalign.ai/incident/746858 Tue, 30 Sep 2025 10:16:00 -0000 https://status.tryalign.ai/incident/746858#44226c44fe6331e16ffa184ba9b41e8a1e7938a2bfc5b8f4403bb86fb0269b44 Web/API outage has been restored. https://status.tryalign.ai/incident/746858 Tue, 30 Sep 2025 10:13:00 -0000 https://status.tryalign.ai/incident/746858#d4ba75db51d06f85420ba31cf6a0d3bd9513ef26fe7d4a9f9900a90a36758234 The API returned 503 Service Temporarily Unavailable responses, causing the total service failure. https://status.tryalign.ai/incident/746858 Tue, 30 Sep 2025 10:13:00 -0000 https://status.tryalign.ai/incident/746858#d4ba75db51d06f85420ba31cf6a0d3bd9513ef26fe7d4a9f9900a90a36758234 The API returned 503 Service Temporarily Unavailable responses, causing the total service failure. https://status.tryalign.ai/incident/410030 Fri, 02 Aug 2024 09:02:00 -0000 https://status.tryalign.ai/incident/410030#75d36b4e0071a4899910b0e84f098efee27e47beb30d5c1b679ad1e315fa9263 Data ingestion has been restored. We are closely monitoring the system to ensure stability and performance. https://status.tryalign.ai/incident/410030 Fri, 02 Aug 2024 09:02:00 -0000 https://status.tryalign.ai/incident/410030#75d36b4e0071a4899910b0e84f098efee27e47beb30d5c1b679ad1e315fa9263 Data ingestion has been restored. We are closely monitoring the system to ensure stability and performance. https://status.tryalign.ai/incident/410030 Fri, 02 Aug 2024 08:48:00 -0000 https://status.tryalign.ai/incident/410030#c553833c0ef3e4b21711338eb581523c0dc6af9a04ed54af341f0b3cda1b30c9 We are deploying a backend hotfix to resolve the data ingestion outage. https://status.tryalign.ai/incident/410030 Fri, 02 Aug 2024 08:48:00 -0000 https://status.tryalign.ai/incident/410030#c553833c0ef3e4b21711338eb581523c0dc6af9a04ed54af341f0b3cda1b30c9 We are deploying a backend hotfix to resolve the data ingestion outage. https://status.tryalign.ai/incident/410030 Fri, 02 Aug 2024 08:31:00 -0000 https://status.tryalign.ai/incident/410030#a59f53a2c388668165f74155b0cf1b9c32b5d9feead225f3e5ffeeba6c30a374 We have identified that the data ingestion outage is still ongoing and are actively working on a solution. https://status.tryalign.ai/incident/410030 Fri, 02 Aug 2024 08:31:00 -0000 https://status.tryalign.ai/incident/410030#a59f53a2c388668165f74155b0cf1b9c32b5d9feead225f3e5ffeeba6c30a374 We have identified that the data ingestion outage is still ongoing and are actively working on a solution. https://status.tryalign.ai/incident/410030 Fri, 02 Aug 2024 07:47:00 -0000 https://status.tryalign.ai/incident/410030#b61cd9135e39423ebcbd72ba96e27b3a3390471f1b3deddc5d34632a94fbb3d7 Web/Dashboard outage has been restored. https://status.tryalign.ai/incident/410030 Fri, 02 Aug 2024 07:47:00 -0000 https://status.tryalign.ai/incident/410030#b61cd9135e39423ebcbd72ba96e27b3a3390471f1b3deddc5d34632a94fbb3d7 Web/Dashboard outage has been restored. https://status.tryalign.ai/incident/410030 Fri, 02 Aug 2024 07:29:00 -0000 https://status.tryalign.ai/incident/410030#97c4003c95ebaabe7e90f45bc2b7e5aafe3ae1ecf927505282ebeb6aeeab6576 At 16:29 KST, we detected an issue affecting our platform. The initial investigation suggests a potential problem related to the deployment of a new feature (Project Member). Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. https://status.tryalign.ai/incident/410030 Fri, 02 Aug 2024 07:29:00 -0000 https://status.tryalign.ai/incident/410030#97c4003c95ebaabe7e90f45bc2b7e5aafe3ae1ecf927505282ebeb6aeeab6576 At 16:29 KST, we detected an issue affecting our platform. The initial investigation suggests a potential problem related to the deployment of a new feature (Project Member). Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. https://status.tryalign.ai/incident/379140 Tue, 04 Jun 2024 08:01:00 -0000 https://status.tryalign.ai/incident/379140#541ec9724b14d5bbbd0c5863d3f273d9a931c41d67a894c0ed72b7b1c9f9a3f5 We’re back! Web status check should be shown as up and running. Thanks for bearing with us. https://status.tryalign.ai/incident/379140 Tue, 04 Jun 2024 07:35:00 -0000 https://status.tryalign.ai/incident/379140#ca4f8069eaf30e3bc420d8674511dddc6d94dbf8105a21dad109e5c59599544a We're having some trouble with Align AI Web Status Check. Don't worry! The service is working normally. We're working to fix the problem as quickly as we can. We'll share another update shortly.